New inquiry? Your follow-up can start in seconds

When someone submits an inquiry through your website, Instant Lead Follow-Up responds automatically so they know you’ve received it, even when you’re busy, driving or on a job.

Smart Website Feature

Good leads do not always wait around.

You might be working, driving, or already with a customer when an inquiry lands on your website. Someone who hears nothing back often carries on ringing other contractors.

The sooner they know their inquiry reached you, the better the conversation starts.

How It Works

From new inquiry to first response, automatically.

They submit an inquiryA visitor fills in your website form and asks about your service.

The lead is capturedTheir details are recorded, so the inquiry does not disappear into an inbox.

They get a responseAn automatic message acknowledges the inquiry within seconds.

You take it from thereYou continue the conversation when you are free.

What does the prospect actually receive?

Hi [First Name], thanks for contacting [Business Name]. We have received your inquiry and will get back to you shortly. If it helps, reply here with any extra detail about what you need.

The wording is set up around your business and how you prefer to handle inquiries.

Why It Matters

One fast response. Three useful things happen.

They know you received itNo wondering whether the form worked or the inquiry vanished.

You respond while interest is freshThe first acknowledgement goes out shortly after they reach out.

You buy yourself timeThey get a response even when you cannot personally reply yet.

What It Is Not

It does not replace you. It covers the gap before you can respond.

No automation closes a job. This one makes sure the inquiry is acknowledged while you get to it.

The automationConfirms the inquiry arrived and starts the response immediately.

YouTake over the conversation, answer the real questions, and win the work.

Instant Follow-Up and AI Chat do different jobs.

Instant Lead Follow-UpStarts after someone submits an inquiry. Acknowledges the lead and begins the follow-up.

AI Chat AssistantTalks to visitors while they are still on your website. Answers questions and captures details.

Used together, one helps capture the inquiry and the other makes sure it does not sit unanswered.

Part Of Smart

A new inquiry should not sit on its own.

Instant Lead Follow-Up works alongside the rest of the Smart Website:

Instant Lead Follow-UpYou are reading about this one.AI Chat AssistantAnswers visitor questions around the clock.Missed Call Text BackFollows up when a call goes unanswered.Website Call TrackingShows how many calls your website generates.Website AnalyticsShows where your visitors come from.

Together, they help your website do more than collect leads. They help your business respond when someone shows interest.

The automation starts it. You continue it.

You can see every inquiry, reply yourself, and carry the conversation on as normal. Nothing is hidden from you and nothing is sent on your behalf beyond the first acknowledgement.

Automatic when it needs to be. You, when it matters.

Try Smart First

See whether faster follow-up actually helps your business.

Every new Web Premium website launches on the Managed plan at $197 a month, with Smart features switched on for the first 30 days at no extra cost. Instant Lead Follow-Up runs on your real inquiries during that time, so you can judge it on what actually happens.

Stay Managed$197/mo

Keep Smart$297/mo

Your price only changes if you choose to keep Smart.

Questions people ask

How quickly does the follow-up go out?

Within seconds of the inquiry being received, in normal conditions. It does not wait for you to check your phone.

What happens after someone submits my form?

Their details are recorded, they receive an acknowledgement, and you are notified so you can follow up properly.

Can I change what the message says?

Yes. It is set up with your business name and the wording you prefer.

Can the customer reply to it?

Yes. Replies come back to you, so an acknowledgement can turn into a real conversation.

Does this replace me responding personally?

No. It confirms the inquiry arrived. You still have the conversation that wins the job.

Does it work outside business hours?

Yes. Evenings, weekends and holidays included. That is usually when it earns its place.

Is this included on the Managed plan?

It is a Smart feature. Every new website has it switched on for the first 30 days at no extra charge, then it is your choice whether to keep it at $297 a month.

Where this sits in the Smart Website

Part of the Web Premium Smart Website →

Instant lead follow-up is one of the five features that make up the Smart Website. On its own it closes one gap. The five together cover the whole path from a visitor arriving to you knowing what happened.

Missed call text back catches the inquiries that arrive by phone instead of by form
24/7 AI chat assistant answers the questions that come before anyone fills anything in

Every new website launches with all five switched on for the first 30 days, at the Managed price.

Don’t let a new inquiry sit waiting

Give new prospects an immediate first response while you get on with the job. See what a Web Premium Smart Website could look like for your business.